Creating Q&A Pairs

Adding question and answer pairs to your Resinq chatbot is a fundamental method to equip it with the necessary information that helps in automatically answering common queries from users. This feature is crucial for enhancing the chatbot's interaction capability and ensuring users receive instant and accurate responses.

How to Add Q&A Pairs

To effectively add Q&A pairs to your Resinq chatbot, follow these detailed steps:

Accessing the Q&A Interface

Navigate to your chatbot's dashboard on Resinq and select Chatbot then Sources to find the Q&A tab.

Adding New Q&A Pairs

In the Q&A tab, input fields for both a question and its corresponding answer are available:

• Question: Enter the question you want the chatbot to answer.
• Answer: Provide the appropriate answer for the chatbot to respond with.
• Click the Add Question button to finalize each pair.

Viewing the List

After submission, the Q&A pairs will be listed below the input fields, allowing for easy review and management.

Understanding Token Usage for Q&A

Managing your chatbot's token usage is essential for maintaining efficiency:

• Token Summary: Review the token usage summary in the Q&A tab to monitor the consumption by each pair.
• Details: Each question's token usage is displayed alongside it, indicating the cost of processing the Q&A pair.

Best Practices for Creating Effective Q&A Pairs

Implement these best practices to ensure your Q&A pairs are effective and efficient:

• Clarity and Precision: Questions and answers should be concise and unambiguous to ensure accurate responses.
• Relevance: Focus on incorporating frequently asked questions to enhance the chatbot’s utility.
• Regular Updates: Continually refine your Q&A pairs based on user interactions and feedback.

Troubleshooting Common Issues

If you face challenges with your Q&A pairs, these tips might help:

By adhering to these guidelines and leveraging the structured setup process, you can efficiently create and manage Q&A pairs, significantly enhancing your Resinq chatbot's capability to deliver prompt and relevant answers to user inquiries.