Enhancing your chatbot's knowledge base with plain text allows it to better understand context and respond more accurately to user inquiries. This guide provides a detailed walkthrough on how to input plain text into your Resinq chatbot.
How to Insert Text
To enrich your chatbot with text knowledge, follow these steps:
Accessing the Text Interface
Navigate to the Resinq dashboard, click on Chatbot, then Sources, and switch to the Text tab.
Adding Text Knowledge
In the Text section, you'll find a large text area for input:
- Text Area: Type or paste your text here to add knowledge to the chatbot.
- Enter Text: After entering your text, click the Enter Text button to submit and update the chatbot's knowledge.
Best Practices for Text Insertion
Implementing best practices in text insertion can significantly enhance your chatbot's performance:
- Clarity and Relevance: Ensure the text is clear and directly relevant to the types of interactions your chatbot is expected to handle.
- Conciseness: Aim for conciseness to avoid unnecessary token usage and maintain focused and effective responses.
Formatting Tips for Text Input
Proper formatting of the text can greatly influence the chatbot’s understanding and the quality of its responses:
- Use of Paragraphs: Break text into logical paragraphs to help the chatbot recognize distinct ideas or topics.
- Bullet Points: Use bullet points to list information where appropriate, aiding the chatbot in parsing and utilizing the information.
- Emphasis: Utilize bold or italic text to emphasize key terms or phrases to guide the chatbot’s emphasis in understanding and generating responses.
Troubleshooting Common Issues
Encountering problems while adding text knowledge can be frustrating. Here are some tips to resolve common issues:
Text Not Saving
High Token Usage
Response Accuracy
By following these guidelines, you can effectively use text insertion to enhance your Resinq chatbot's understanding and interaction capabilities, making it a more valuable tool for engaging with users.