Proper management of your chatbot settings on the Resinq platform is crucial for optimizing its functionality and ensuring it aligns with your operational needs. This guide details each aspect of the general settings that you can manage and update.
Accessing General Settings
To access the general settings for your chatbot:
Navigate to Dashboard
Open the Resinq dashboard.
Open Settings
Click on Chatbot and then select Settings.
Access General Menu
Switch to the General Menu to view and manage the general settings.
Managing General Settings
Chatbot ID and Name
- ID: Displays the unique identifier for your chatbot, used for API calls and internal tracking.
- Name: Update the name of your chatbot to reflect its purpose or branding.
Training Tokens
- Displays the number of training tokens allocated to your chatbot, used for processing user inputs.
Visibility
- Toggle the switch to make your chatbot public or private, adjusting its accessibility.
Speech
- Enable or disable the speech functionality, allowing your chatbot to talk back to users when activated.
Configuring Rate Limiting
Rate limiting is crucial for managing the load on your server and preventing abuse:
Set Limit
Specify the maximum number of requests your chatbot can handle, e.g., '60 requests per 240 seconds'.
Apply Settings
Navigate to the rate limiting section in the settings and set your desired limits.
Customizing Rate Limit Message
Customize the message displayed when the rate limit is exceeded:
Navigate to Rate Limit Message
Go to the Rate Limit Message section.
Enter Custom Message
Type a custom message, such as "Too many requests, please try again later."
Deleting Your Chatbot
Deleting your chatbot is irreversible and should be carefully considered:
Navigate to Delete Option
Go to the Delete Chatbot section at the bottom of the settings page.
Consider the Warning
Read the warning carefully, as this action will remove all existing data and conversations and cannot be reversed.
Confirm Deletion
If you decide to proceed, click Delete Chatbot to permanently delete your chatbot.
Best Practices
- Regularly Review Settings: Ensure your chatbot's settings continue to meet your needs and comply with policies.
- Monitor Rate Limits: Keep an eye on rate limit hits to adjust them as necessary for balance.
Troubleshooting
Encounter issues? Here are some tips:
Changes Not Saving
Rate Limiting Issues
By understanding and effectively managing these settings, you can ensure that your Resinq chatbot operates efficiently, remains secure, and delivers a high-quality user experience.