Creating your first chatbot on Resinq involves several key steps, from adding knowledge to configuring settings and testing. This guide will walk you through each step to ensure you can build a functional and effective chatbot.
Adding Knowledge
To enhance your chatbot’s ability to respond to queries, you must first add knowledge through various sources:
Upload Documents
Upload relevant documents that your chatbot can use to learn and retrieve information.
Insert Text
Provide direct information that the chatbot can use in conversations by inserting plain text.
Add Q&A Pairs
Add question and answer pairs that the chatbot will use to directly respond to similar queries.
Crawling Websites
Extract information from websites by providing URLs for the chatbot to crawl and learn from.
After adding knowledge, click on the 'Train' button to allow your chatbot to process and learn from the added data.
Configuring Your Chatbot
Customize your chatbot's behavior and capabilities through the settings menu:
Select AI Model
Go to Settings > Model to select the AI model that suits your needs. Available models include:
Resinq offers a range of AI models to suit different needs and complexities, including:
- gpt-4o
- gpt-4-turbo
- gpt-3.5-turbo
- gpt-3.5-turbo-1106
- gpt-3.5-turbo-0125
Choose a model that best fits the complexity and type of interactions you expect your chatbot to handle.
Adjust Creativity
Go to Settings > Model to adjust the creativity level of your chatbot. Choose between low, medium, and high creativity levels to determine the chatbot’s response style and originality.
Activate Speech
Go to Settings > General to enable speech functionality for your chatbot. Enable speech options to allow your chatbot to provide verbal responses (available only if the speech function is activated).
The speech functionality is only available in paid plans. Ensure you have the appropriate subscription to access this feature.
Set Visibility
Go to Settings > General to set the visibility of your chatbot. Choose between public, private, or hidden settings based on your preferences. Toggle the visibility to make your chatbot public or keep it private, depending on your deployment needs.
Testing Your Chatbot
Before going live, it’s crucial to test your chatbot’s performance and interaction quality:
Interact with Your Chatbot
- Navigate to the Dashboard.
- Go to the Chatbot tab where you can interact with your chatbot.
- Enter queries to see how well your chatbot responds based on the knowledge it has learned and the settings you’ve configured.
Best Practices
Implement these best practices to optimize your chatbot setup:
- Comprehensive Knowledge Base: Provide a diverse range of documents, text, and Q&A to cover all topics relevant to your chatbot’s purpose.
- Regular Updates: Keep your chatbot’s knowledge and settings updated based on user feedback and new information.
- Balance Creativity: Adjust the creativity level appropriately to match the tone and context of the interactions.
Troubleshooting Common Issues
If you encounter issues while setting up your chatbot, here are some troubleshooting tips:
Training Not Completing
Responses Not Accurate
Settings Not Applying
Setting up your first chatbot on Resinq can be an exciting venture. By following these guidelines, you can create a robust and responsive chatbot that enhances user engagement and fulfills its intended functions effectively.