Connecting chatbot to Discord

Integrating a Resinq chatbot into your Discord server can significantly enhance interaction by providing automated support and responses directly within Discord. This guide will walk you through the process of connecting your chatbot to Discord and setting up basic commands.

Prerequisites

Before you begin the integration process, ensure you have:

Log in to Resinq: Access your Resinq dashboard.
Prepare Your Discord Account: Ensure you have administrative permissions on the Discord server where you want to integrate the chatbot.

Integrating Chatbot into Discord

Follow these steps to connect your Resinq chatbot to your Discord server:

Access Integration Settings

Navigate to the Settings menu in your Resinq dashboard.

Click on the Integrations section.

Connect to Discord

Find the Discord integration option and click on the Connect button.

A dialog will pop up, click on Add to Server. You will be redirected to Discord's authorization page to add the bot to the selected server.

Configure Bot Permissions

During the Discord authorization process, select the server to which you want to add the chatbot.

Grant the necessary permissions required for the bot to operate effectively in your server.

Complete Integration

After adding the bot to your server, the dialog will display the bot ID and access token.

Note down the bot ID and access token for future reference.

Linking Your Chatbot

In your Discord server, type /link $botId, $accessToken in the channel you want the chatbot to operate. This command will link your chatbot to the Discord platform.

Starting Your Chatbot

To activate your chatbot, type /start in the same or any other appropriate channel. This will start the chatbot within your server.

Using the Chatbot

Members can now use /ask followed by their question to interact with the chatbot. For example, /ask What are your operating hours? The response will be visible only to the user who asked the question.

Updating the accessToken: If you regenerate your accessToken, you must update it in the Discord integration settings within your Resinq dashboard. Navigate to Settings > Integrations, find the Discord integration, and update the accessToken. Afterwards, re-link your chatbot by sending the /link $botId, $accessToken command in Discord to ensure the new token is active.

Useful Chatbot Commands

Once integrated, you can use the following commands to interact with your Resinq chatbot within Discord:

/link $botId, $accessToken: Link your chatbot to the Discord platform.
/ping: Check the chatbot status. Should return "pong" if active.
/start: Activate the chatbot within your server.
/ask: Allows users to ask questions directly to the chatbot. The response will be visible only to the user who asked the question.

Best Practices

Regularly Update Permissions: As you update your chatbot or Discord updates its API, ensure that the bot's permissions are also updated.
Monitor Interactions: Keep an eye on how members of your server interact with the chatbot and adjust commands and responses as necessary.

Troubleshooting

If you encounter issues with your chatbot on Discord, consider the following troubleshooting tips:

Bot Not Responding to Commands

Errors in Linking the Bot

By following this guide, you can successfully integrate a Resinq chatbot into your Discord server, enhancing the interactive capabilities and automating support within your community.